Legal
Privacy Policy
How Four Elements Oilfield Services collects, uses, and protects personal information, including mobile numbers used for operational communications.
Who we are
This Privacy Policy describes how Four Elements Oilfield Services (“Four Elements,” “we,” “us,” or “our”), also doing business as 4 Elements Oilfield Services LLC, handles personal information in connection with our website and operational services.
Business address: 1400 W. Derrick Rd., Carlsbad, NM 88220
Information we may collect
Depending on how you interact with us, we may collect personal information such as:
- Name, employer or company affiliation, and job role
- Business contact details, including email address and mailing address
- Mobile phone numbers and related messaging preferences
- Information related to jobs, dispatches, schedules, pickup and destination locations, and work assignments
- Information you submit through quote requests, applications, or other forms
- Technical information such as browser type, device type, and general usage data when you visit our website
Mobile phone numbers and operational communications
Mobile phone numbers may be collected for operational communications related to our field and logistics work. Phone numbers are used for dispatch, job assignments, schedule information, pickup and destination information, secure job links, and other work-related operational notices. These communications are operational in nature and are not marketing messages.
How we use information
We use personal information to:
- Operate dispatch and job-assignment workflows
- Send work-related notices, schedules, and secure links needed to perform assigned work
- Respond to quote requests, inquiries, and support requests
- Maintain business records and meet legal or safety obligations
- Improve the reliability and security of our services
SMS consent and sharing
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS consent and phone numbers collected for SMS communications will not be sold or shared for marketing purposes.
SMS consent is not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. We do not sell mobile information.
Information may still be shared with service providers strictly as needed to operate the service, such as communications providers that help deliver SMS messages, hosting providers, and other vendors who process information on our behalf under appropriate confidentiality and security expectations.
Security
We use reasonable administrative, technical, and physical security practices designed to protect personal information against unauthorized access, use, alteration, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including operational, legal, accounting, and dispute-resolution needs.
Your choices
If you receive operational SMS messages from Four Elements, you may reply STOP to opt out of SMS communications, or reply HELP for assistance. You may also contact us using the information below to ask questions about this Policy or your personal information.
Related terms
Additional information about our SMS program is available in our Terms & Conditions.
Contact us
Four Elements Oilfield Services
1400 W. Derrick Rd., Carlsbad, NM 88220
Phone: (575) 941-3311
Email: PURCHASING@4ELEMENTSOILFIELD.COM
Questions?
Call our Carlsbad office or review our SMS terms for operational messaging details.